Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a site we cover? Here is how to get in touch with Crypto Casinos and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route to our team. Write to us at [email protected] and a real person will read and respond to your message — we do not rely on automated replies to close out enquiries. Including a short subject line describing what your message is about (a correction, a general question, a partnership enquiry) helps us route it to the right person and reply faster.
We aim to respond within a couple of working days. During busier periods it can take a little longer, so we appreciate your patience if a reply takes an extra day or two.
What You Can Contact Us About
- Questions about our rankings — If you want to know why a particular crypto casino sits where it does, how we weigh payout speed against bonus terms, or anything else about how we compare sites, ask us directly.
- Corrections and updates — Crypto casinos change their bonus terms, supported coins, licensing details and withdrawal limits regularly. If you have played at a site we cover and something on our page no longer matches what you see, please tell us — accuracy matters more to us than speed.
- Site suggestions — If there is a crypto casino you think deserves a look, or a topic around coin support, no-KYC play or payout speed you would like us to cover, let us know.
- Partnership and editorial enquiries — Operators, affiliates or industry contacts wanting to discuss a working relationship should introduce themselves and outline what they have in mind. Any commercial relationship we enter into does not affect how a site is ranked.
- Responsible gambling concerns — If you, or someone you know, is struggling with gambling, please say so in your message and we will point you towards appropriate support. You can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER at any time, free of charge and independent of us.
Before You Write In About a Specific Casino
A few things help us help you faster if your question relates to one of the sites in our Best Non GamStop Casinos coverage or elsewhere on the site:
- Note which casino, page and section your question relates to.
- If it's about a bonus, include the offer name so we can check the current wagering and eligibility terms against what's published.
- If it's a payout or account issue with an operator, we can point you towards general good practice, but we are not able to intervene on your behalf with any casino — that has to go through the operator's own support channel.
- If your question touches on whether play is permitted in your state, we can only give general information; you should check your own state's current gambling laws, since offshore crypto casinos operate in a legal grey area for US players and are not licensed by any US regulator.
What Happens After You Send a Message
Every message is read by a member of our editorial team, not filtered by a bot. We check the detail you have given us, look into it where needed, and send a genuine response. If your message points us to something that needs correcting on the site, we will look into updating it and let you know once we have.
A Note on Accuracy and Independence
Crypto Casinos is an independent comparison resource. We do not accept payment in exchange for a higher ranking, and reader feedback is one of the ways we keep our reviews current. If something we have published is out of date, unclear, or doesn't match your own experience, we would rather hear about it than have it sit uncorrected.
Please remember that all content on this site is for informational purposes and is intended for adults of legal gambling age in their jurisdiction (18+ or 21+ depending on the operator and applicable state rules). Nothing here should be read as tax or legal advice — for questions about your own tax or legal position around crypto gambling, consult a qualified professional. If gambling stops being fun or starts to feel like a problem, the National Problem Gambling Helpline (1-800-GAMBLER) is available for support, and it's worth remembering that offshore crypto casinos may not offer the same self-exclusion tools and player protections as state-regulated operators.
Thanks for taking the time to reach out — we read every message and look forward to hearing from you.